Global wholesale, specialty, and (re)insurance intelligence that enables you to act first. 

Subscriber support: FAQ

Welcome to your subscriber support page

Here we will endeavour to answer all of the common questions/issues regarding a subscription to one of our publications and provide you with some tips on getting the most from your chosen title.

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Tom Fletcher 
Subscriptions Director

Tom Fletcher

Tom Fletcher 
Subscriptions Director

Georgia Macnamara

Georgia Macnamara 
Senior Account Manager

Georgia Macnamara 
Senior Account Manager

“I always seek the smarter way. The Insurance Insider’s up-to-the-second reporting and analysis help me make informed decisions about where the market is going,  which is why I am a long time subscriber”
 

DAN GLASER

President and CEO, Marsh & McLennan Companies

“With a top-notch editorial team and rigorous content selection, Insurance Insider is one of my go-to publications for leading industry insight and commentary. I like reading it even when I don’t like what I read…”
 

DENIS KESSLER

Chairman and Chief Executive Officer, SCOR

"The additional insight that The Insider is bringing to market trends, earnings and developments has made it a unique and extremely valuable asset in benchmarking strategy and competitors. Its reporting is also extraordinarily timely and accurate.

ED NOONAN

Chairman StarStone, former CEO Validus

"We respect the hustle of The Insurance Insider, and we’re thankful that we don’t have to compete with them!"

Co-founder and Managing Principal, Nephila Capital

FRANK MAJORS

For a comprehensive view of the (re)insurance landscape, subscribe to multiple titles - giving you the FULL PERSPECTIVE

Real-time intelligence sourced and written by independent journalists. Unparalleled market intelligence on the entire US P&C market. Dedicated news for the insurance-linked securities (ILS) market Dedicated to serving the needs of the global facultative market.
Focus Specialty, wholesale & (re)insurance Full P&C landscape Insurance-linked securities Facultative market
Coverage London + Global US Centric London, Bermuda + Global London + Global
Content Specialty Breaking news & scoops Competitive intelligence, reports and analysis Breaking news, analysis Breaking news, analysis

IMPARTIAL AND INDEPENDENT

HIGHLY NETWORKED,
UNIQUELY INFORMED

Unparalleled market intelligence on the entire US P&C market. 

Focus: Full P&C landscape 
Coverage: US Centric 
Content specialty: Competitive intelligence, reports and analysis 

The home of news for the insurance-linked securities (ILS) market 

Focus: Insurance-linked securities
Coverage: London, Bermuda + Global 
Content specialty: Breaking news, analysis 

The only dedicated publication serving the needs of the global facultative market. 

Focus: Facultative market 
Coverage: London + Global 
Content specialty: Breaking news, analysis 

Luis Ciriaco

Joel Lagan
Partnerships Manager

Joel Lagan
Partnerships Manager

Luis Ciriaco

Tom Lovell
Strategic Account Manager

Tom Lovell
Strategic Account Manager

Real-time intelligence sourced and written by independent journalists drawing on an extensive network of senior sources.

Focus: Specialty, wholesale & (re)insurance
Coverage: London + Global
Content specialty: Breaking news & scoops

Luis Ciriaco

Manny Ortega
Sales Executive

Manny Ortega
Sales Executive

Greenwich Mean Time

GET IN TOUCHGET IN TOUCH

Eastern Time

Luis Ciriaco

Charlie Kim
Head of Sales, US

Charlie Kim
Head of Sales, US

Eastern Time

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My company has a corporate subscription to one of your publications, how can I get added to it?

Is there an app?

Can I get a hard copy sent to my office/home?

We would firstly ask you to try using an alternative browser. If you are using Chrome as your default, please try using Safari or Firefox, this may fix the issue.

If you try this and you are still not able to log-in, our subscriptions team may need to set you up with a temporary password. Please email subscriptions@insuranceinsider.com and they will respond ASAP (we have teams members on GMT time and Eastern time).

No, we currently don't have an app for any of our publications, however all of our sites are fully mobile-responsive, so you can access our content on your smart device anywhere you have wifi.

If you believe your company has a corporate account for one of our publications, please email our subscriptions team on subscriptions@insuranceinsider.com and your dedicated account manager will be in touch with all the relevant information.

All of our titles are predominantly digital, although Inside FAC is sent as a hard copy each month and Insider Quarterly is sent as a hard copy each quarter (if you have requested this format via our subscriptions team).

In the first instance, please check that you have set-up your email preferences correctly in the profile section on the website (for assistance with this please email subscriptions@insuranceinsider.com or call +44 (0)20 7397 0619.

If you have already set-up your preferences, please check that content from us is not being delivered into your junk mailbox.

If both of these appear to be in order, you will need to get in touch with IT team to make sure that emails from info@email.insuranceinsider.com are not being blocked by your company server Please ask them to add this email address to their safe sender list.